kc66 Privacy Policy — Your Data Is Our Responsibility

1. Information We Collect — What Data We Take

When you create an account and use services on kc66, we collect certain necessary information. This information is essential for the safe and proper operation of our platform.

1.1 Information You Provide Directly

Information you provide during registration or account management includes:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address and nationality
• Identity document details (national ID, passport, etc. — for verification purposes)
• Financial transaction information — relevant details related to bKash, Nagad, Rocket, Upay, or bank accounts

1.2 Automatically Collected Information

Certain information is collected automatically when you browse the kc66 website:

• IP address and device type
• Browser type and version
• Pages visited, time spent, and click patterns
• Information obtained from cookies and similar tracking technologies
• Referral URL and access time

1.3 Information Received from Third Parties

In some cases we may receive information about you from third parties such as identity verification agencies or payment processors. This information is used solely for the purpose of account verification and ensuring security.

2. Purpose of Data Use

kc66 uses your information for the following legitimate purposes. We never use your information beyond these purposes without your consent.

2.1 Account Management and Verification

Your information is used to create, manage, and secure your account. Age verification is mandatory for us — kc66 is for those aged 21 and above only. Identity verification helps prevent fraud and misuse.

2.2 Payment Processing

Financial information is used to smoothly complete deposit and withdrawal transactions via bKash, Nagad, Rocket, Upay, or bank transfer. Our minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳800.

2.3 Customer Support

Your information is used to resolve issues and answer your questions. Our 24/7 live chat support team can access your information to provide fast and effective assistance.

2.4 Ensuring Responsible Gaming

Information is used to monitor your gaming behaviour in order to identify potentially problematic activity and to provide support under responsible gaming initiatives.

2.5 Platform Improvement

Non-personal statistical data is used to analyse user experience and improve our services, interface, and game offerings.

3. Data Sharing and Disclosure Policy

kc66 does not sell your personal information or provide it to third parties for any commercial purpose. However, information may be shared in the following limited circumstances:

3.1 Service Provider Partners

Only the information necessary to perform their work is shared with payment processors, identity verification agencies, and technology infrastructure providers. These partners are contractually obligated to keep your information confidential.

3.2 Legal Obligations

In the case of valid directives from law enforcement agencies or courts, we may be required to disclose information under applicable law. Such disclosures always follow proper legal procedures.

3.3 Fraud Prevention

Limited information may be shared with relevant authorities or financial institutions to prevent fraud, money laundering, or other financial crimes.

3.4 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the new entity. You will be informed in advance in such cases.

4. Cookies and Tracking Technologies

kc66 uses cookies and similar technologies to keep the website functioning correctly and to improve the user experience.

4.1 Essential Cookies

These cookies are necessary for the basic functionality of the platform. They keep your login session active and ensure security. These cookies cannot be disabled.

4.2 Functionality Cookies

These cookies are used to remember your preferences such as language and display settings. This ensures a personalised experience on each of your visits.

4.3 Analytics Cookies

Statistical information is collected to understand how users are using the site. This information is completely anonymous and is used to improve the service.

4.4 Cookie Control

You can control or delete cookies through your browser settings. However, disabling essential cookies may disrupt some important functionality of the platform.

5. Data Security Measures

kc66 applies industry-standard technical and organisational measures to protect your personal information. However, we honestly acknowledge that no data transmission over the internet is one hundred percent secure.

5.1 SSL Encryption

All data transmission on our website is secured through SSL (Secure Socket Layer) encryption technology. This ensures that information between your browser and our servers cannot be seen by third parties.

5.2 Data Storage Security

Your information is stored on secure servers and only authorised personnel can access it on a need-to-know basis. Passwords are stored in encrypted form — even our staff cannot view passwords directly.

5.3 Access Control

Strict access control policies ensure that only authorised personnel can view your information. All access is logged and monitored.

5.4 Security Breach Response Plan

In the event of a data breach, we are committed to responding quickly and notifying affected users in a timely manner.

6. Data Retention Period

We do not keep your information longer than necessary. The following factors are considered when determining the data retention period:

• All account information is retained for as long as the account remains active.
• After account closure, financial transaction information may be retained for a specified period to meet legal obligations.
• Some information may be kept for an extended period for fraud prevention and dispute resolution.
• Information collected for marketing purposes is deleted if you withdraw your consent.

Contact our support team to find out about the retention period for specific data categories.

7. Your Rights and Controls

kc66 respects your right to data protection. You have the following rights:

7.1 Right to Access Your Data

You have the right to know what information we hold about you. You can submit a data access request through the support team.

7.2 Right to Correct Your Data

You have the right to request correction if there are any errors in your information. In many cases you can update your information yourself in the account settings.

7.3 Right to Delete Your Data

In certain circumstances you have the right to request deletion of your information. However, information required to meet legal obligations may not be possible to delete immediately.

7.4 Right to Withdraw from Marketing Communications

If you do not wish to receive promotional emails or notifications, you can withdraw your consent at any time. Essential communications related to account management will continue.

7.5 Right to Lodge a Complaint

If you have concerns about how your information is managed, contact us directly. We are committed to resolving your complaint quickly and transparently.

8. Minors and Age Verification

kc66 is strictly for those aged 21 and above only. We do not knowingly collect information from minors.

Each user's age is verified at the time of registration. If we become aware that a minor has created an account, that account will be closed immediately and all related information will be deleted.

Request to parents: if your child has accidentally created an account, please contact our support team immediately.

9. Third-Party Links and Services

Our website may contain links to third-party websites. kc66 is not responsible for the privacy policies of these external sites. If you visit these sites, you are advised to read their own privacy policies.

Our platform features content from various game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe. These providers may have their own data processing policies.

10. Policy Changes and Updates

kc66 reserves the right to update this privacy policy from time to time. If changes are made, the "Last Updated" date on this page will be changed.

For significant changes, we will notify you by email or through a notification on the platform. Continuing to use the platform after changes are made will be considered acceptance of the updated policy.

You are advised to visit this page regularly to stay informed about the latest policy on protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, contact us through the following:

• Live Chat: Use our live chat service for 24/7 instant support.
• Email: [email protected]

We generally aim to respond to all privacy-related requests within business days. Our data protection team handles your requests promptly and professionally.